Returns & Exchanges
At Kavala Collective, we want you to love your activewear; if you are not completely satisfied, we offer returns or exchanges on full-priced items within 30 days of delivery.
1
Check Eligibility
Ensure your items are unworn, unwashed, and have all original tags attached before starting your return.
2
Submit Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
3
Pack and Ship
Securely package your items and use the prepaid shipping label provided in your return confirmation email.
4
Receive Refund
Once our warehouse inspects your return, your refund or store credit will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing