Frequently Asked Questions

Everything you need to know about your Kavala Collective experience.

When will my order ship?

All orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking details to follow your package's journey.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale and cannot be returned.

How do I find my correct size?

Each product page features a detailed size guide. Our collections are designed for a true-to-size fit, but if you are between sizes, we recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, Kavala Collective ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

How should I care for my garments?

To maintain the longevity of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or ironing directly on prints.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay.